Job Detail

Customer Service Executive (Permit Declaration)

No 6 Tuas Avenue 6

Administrative and Clerical

Openings:4

Posted:Tue 30 Aug 2022

Job Description

Interested applicant, please WhatsApp us your resume at 9836 3756 for instant interview

Job description
- Ensure smooth flow of import and export documentation process flow.
- Prepare all related documents pertaining to import and export including Permit Declarations
- Liaise with carriers / forwarders on bookings of vessels for exports and arrival dates of vessels, port charges, etc for imports
- Ensure all billings are done promptly and accurately
- Handle customer enquiries, complaints and requirements
- Always develop and maintain excellent service to internal and external customers
- Advise supervisor of any irregularities discovered within the assigned transactions
- Working hours: Mon - Fri 8.30am to 5.30pm; Alt Sat: 8.30am to 12.30pm
- Transport provided from Jurong East MRT

Job Requirements
* Preferably with a Diploma or GCE ‘O’ Level qualification
* Min 1 – 2 years’ experience in shipping or freight forwarding
* Knowledge of export\import and transshipment regulations and requirements
* Fast learner, high degree of confidence and able to evaluate an issue from a broad perspective and assuming lead roles

COVID-19 considerations:
Appropriate COVID-19 safe management measures have been implemented to protect customers and delivery partners

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